Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to suggest a casino we haven't covered yet? This page tells you how to get in touch with Non Gamstop Casinos and what sort of enquiries we're best placed to help with.
How to Reach Us
Email is the best way to contact us. Write to [email protected] and a member of the team will read your message personally — we don't rely on automated replies. Include a short line on what your enquiry is about so we can get back to you with something useful rather than a generic response.
We aim to reply within a couple of working days. During busier periods it may take a little longer, but every message does get a response.
What We Can Help With
- Questions about our reviews — If you want more detail on how a brand from our list of non GamStop casinos compares on slots, bonuses or payment options, ask away.
- Corrections — Casino offers, wagering terms and site details change often. If something on the site looks out of date, tell us and we'll check it.
- Content suggestions — If there's a topic around slots not on GamStop, payment methods, or how self-exclusion schemes work that you'd like us to cover in more depth, we're open to ideas.
- General feedback — Positive or critical, feedback from readers who actually use these sites helps us keep the content grounded.
- Enquiries from operators — If you represent a casino brand and want to discuss being featured or corrected, introduce yourself and explain what you'd like covered.
What This Page Isn't For
We're a comparison and review site, not a casino operator, so we can't help with account logins, deposits, withdrawals or bonus queries tied to a specific brand — those need to go directly to the casino's own support team. Likewise, we can't process GAMSTOP registrations or removals; that's handled directly through the GAMSTOP service itself, not through us.
If you're contacting us because gambling has become a worry for you or someone close to you, please say so in your message. We'll point you towards independent support organisations rather than trying to advise on it ourselves.
Before You Write In
A few checks can save you a round trip:
- If your question is about a specific casino's welcome offer or terms, check the operator's own site first, since bonus conditions can change without notice.
- If you're asking how the ranking works, our approach is explained on the main casino rankings page, which sets out the criteria we use.
- If you're reporting an error, note the exact page and the detail that looks wrong — it helps us fix it faster.
Why Reader Contact Matters to Us
Editorial ratings and offer details on this site are reviewed and kept as current as we can manage, but the gambling industry moves fast — new brands launch, welcome packages change, and terms get updated. Messages from readers are one of the ways we catch things that need a second look. If something you've read here doesn't match what you find on a casino's site, we'd genuinely like to know.
Thanks for taking the time to read this far. Drop us a line whenever something needs asking, checking, or flagging — we're listening.